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Alcohol Testing Devices
The manufacturer(s) of these products (not The Charterboat Consortium) determines the expiration date. The maximum expiration date is one (1) year from date of purchase. Return Policy We offer a thirty (30) day, money back, satisfaction guaranteed return policy. Returns must be made within 30 days of shipment to qualify under this policy. Under federal regulations for in-vitro test devices, only unopened, sealed diagnostic or forensic tests or test kits may be returned for credit. Credit will be issued only after inspection of all returns for conformity to this policy. Returned merchandise not in conformance will be held for 30 days and the customer notified by e-mail as to their options. In all cases, we do not accept the return for credit of any item returned more than 30 days from shipment date. Original shipping costs are not refundable. All returns for credit must conform to the following procedure to insure accurate processing of credit issuance and/or replacement: · Request a return authorization by sending an e-mail to tcc@gulftel.com with your original order number, date, and item(s) you wish to return. · You will be notified of return authorization by return e-mail. Be sure to include a copy of your original order, order number or packing list to expedite processing and issuance of credit. · Return the item(s) postage paid (insured return receipt is suggested on returns over $50) to: Gulf South Resources, Inc d.b.a.The Charterboat Consortium Attn: Returns 410 E. Laurel Ave Foley, AL 36535 All items included in the original order must be returned or credit will not be issued. This includes any forms and containers as well as the testing device. Important: Opened, used, unsealed or otherwise damaged in-vitro test kits cannot be returned under federal regulations and credit will not be issued. Returns sent postage due or freight collect will not be accepted. The Charterboat Consortium cannot be responsible for unsolicited returns without a return authorization. Shipping All orders will be shipped via United States Postal Service Priority mail, unless otherwise requested. Orders are typically shipped within 48 hours of processing payment. Priority mail shipping prices vary depending on YOUR zip code and the weight. Shipment Liability Shipments are typically sent priority mail by the USPS. We cannot guarantee or be held responsible for in transit delivery times or service guidelines established by USPS or any other common carrier. Furthermore, we are not liable for shipment delays, lost shipments, stolen mail, clerical or typographical errors by customers during the order entry process, inclement weather, customs impounds or any other in transit delivery problem once a shipment has left our distribution facility and is in the possession of a designated common carrier. |
Privacy Policy
The Charterboat Consortium is committed to preserving the privacy of all visitors to www.charterboatdrugtest.com (“the Website”). Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on the Website, you consent to the collection, use and transfer of your information under the terms of this policy. Information That We Collect From You- When you visit, register, order products or services on the Website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of the Website as well as information about you from e-mails or letters you send to us. Use of Your Information Your information will enable us to provide you with access to all parts of the Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you if necessary, concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know. Disclosure The information you provide to us will be held on our computers and may be accessed by our staff who process information, fulfill and deliver orders, process credit card payments and provide support services. We may also pass aggregate information on the usage of the Website to third parties but this will not include information that can be used to identify you. Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services that may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent. Cookies Cookies are small amounts of information that are stored on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the Website. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor website traffic and to personalize the content of the Website for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on the Website. If you do not wish to receive cookies in the future, please let us know. Security & Data Retention We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. Accessing & Updating You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. Changes To Our Policy Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: Gulf South Resources, Inc d.b.a.The Charterboat Consortium 410 E. Laurel Ave. Foley, AL 36535 251.943.4717 November 2011 |